Which consumer experiences cheered you recently and which ones made you want to scream or weep?
Here are my best and worst consumer experiences this week:
My best: Getting my bulk order of toilet paper just in time
For years, I’ve been ordering toilet paper by the case so I can get the kind made out of recycled paper.This week, my timing was great. Just as I got out my last roll, my bulk order came in.
When you run out of toilet paper, you’re in bad shape.
My worst: Director’s chair covers that didn’t fit
I have three director’s chairs. One has a stain on it, and another is showing wear.When I was shopping for other items, I decided to look for replacement covers. I found three at Pier 1.
I hung them out in the sun to get the chemicals out, like I do for new clothes.
A day or so later, I noticed that the sticks to put in the slots on the seats were flat and wide rather than round and thin. I decided I’d better see if the new covers fit in my chairs.
I put the thin round sticks in the fabric hems. I was able to insert them in the round slots. However, the new cover sagged badly. It looked terrible. I thought maybe it would be comfortable to sit in anyway. It wasn’t.
I took the director’s chair covers back to Pier 1 and received a refund. I’ll try again and get the measurements for that I need to find the right size.