Flowers, candy, gift baskets, jewelry, and spa treatments may be at the top of the Mother’s Day shopping list, but consumers need to be careful.
“Mother’s Day shoppers should be thinking about ‘when’ and ‘where’ to buy, especially with online orders and last-minute purchases,” Robert W.G. Andrew, CEO of Better Business Bureau serving Alaska, Oregon, and Western Washington, said in a statement. “Whether it is days or months in advance – or even after the holiday – BBB can help buyers screen sellers.”
The BBB has had the following inquiries in the last 36 months:
- 6,609 on “Florists – Retail”
- 5,362 on “Candy & Confectionery – Retail”
- 7,785 on “Gift Baskets & Parcels”
- 71,335 on “Jewelers – Retail”
- 9,537 on “Day Spas”
Smart start: Search retailers, shops, and other services on bbb.org.
Online orders: Review guarantees, shipping policies, delivery dates, and charges on “rushed” orders. Provide contact information so companies can confirm shipping status.
Store shopping: Inspect products thoroughly and keep track of all purchase paperwork – including gift receipts.
Payment protections: Collect customer service information, save receipts, and pay by credit card when possible.