Looking for colored contact lenses in time for Halloween?
The
Better Business Bureau recommends keeping an eye out for retailers with
unresolved complaints and those selling lenses without verifying proof of
prescriptions.
“Contact lenses are not a one-size-fits-all product,” Robert W.G. Andrew, CEO of BBB serving Alaska, Oregon and Western Washington said in a statement. “There are major risks when purchasing from unofficial retailers.”
Designyoureyes.com has accrued three delivery-related complaints since June 2012, the BBB reports. Although the company advertises a private mailbox in Bellevue, Wash., the BBB isn’t able to verify its business registration with Washington Secretary of State.
“Delivery and billing issues are not the only concern,” Andrew said.
All contact lenses – for vision correction or cosmetic purposes – require prescriptions. Eye care providers should offer prescriptions only after conducting full exams and fitting appointments. Ill-fitting lenses and improper care can lead to serious eye infection risks.
Contact lens sales are regulated by the Federal Trade Commission and U.S. Food and Drug Administration.
While consumers can choose to purchase lenses from eye care professionals, stores, mail-order services, and online retailers, all sellers must abide by the FTC’s Contact Lens Rule: A Guide for Prescribers and Sellers.
The BBB recommends:
- Watch out for websites that appear to target non-prescription buyers. Avoid those that sell prescription products such as over-the-counter goods.
- See to it that sellers request prescriptions in person or by fax, mail, e-mail, a secured online form, or “direct communication” with the prescriber.
- Be aware that legitimate businesses take time to validate orders. Instant approvals are red flags.
- View the FDA’s article before buying contact lenses.
- Look up sellers on bbb.org.
Following these steps will help you avoid eye problems related to special Halloween contact lenses.
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