Finances

July 11, 2009

How to cut your own hair

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For his first post on WalletPop, humor writer Marc Acito, pictured above, tackled the topic of saving money by cutting your own hair.

Acito's tips include:

  • Shave your head with clippers, if you’re male.
  • Avoid the Flowbee Vacuum Haircut System.
  • Stick with a single color rather than trying highlights.
  • Select a one-length haircut, because it’s the easiest one to manage.
  • Buy a quality pair of hair-cutting scissors.
  • Cut a little at a time to avoid a big mistake that can’t be corrected.

I’ve never been brave enough to try cutting my own hair, although I trimmed my daughter’s bangs when they were young.

My mom cut and permed my hair and my sisters’ hair when we were in grade school. The results were usually O.K.

If you really want to try cutting your own hair to save money, here are resources to help you:

“How to Cut Your Own Hair” – eHow

“Be Your Own Hairstylist: How to Cut Your Own Hair” – Life123

“Cut Your Own Hair” – Planet Green

“How to Trim Bangs” – About.com

“How to Layer Cut Your Own Hair” – Howcast

“How to Layer Cut Your Own Hair” – eHow

“Guys: How to Cut Your Own Hair” – Associated Content

Copyright 2009, Rita R. Robison, Consumer Specialist

July 01, 2009

Do you save money shopping at Costco or another warehouse club?

Last year, I joined Costco because an article in Consumer Reports suggested you might be able to get a good deal on a computer.

This year I joined again because I wanted to see if I could get a low price on eyeglasses.

Costco Day IMG_8807_2 So now that I have a membership, what should I do with it? I have a small family, so buying huge containers of food isn’t a practical consumer choice.

The Consumer Reports article, “Costco vs. Sam’s Club: New Reasons to Join or Switch” on ConsumerReports.org was helpful.

It said warehouse clubs make their money on memberships and have a lower mark up than other stores. However, you may find better deals at supermarkets on specials because they’re sold at a loss to attract consumers.

Costco and Sam’s Club buy items directly from the manufacturer to get cheaper prices. That means you won’t find wide variety of brands, for example, there may only be one brand of raisin bran cereal.

Although you may find large ticket items such as sofas and appliances, you can’t count on finding them in the store the next time you shop.

These practices can lead consumers to overspend, the article states.

If you control the urge to spend, the article says, club membership can pay off. Here are tips to help you shop at warehouse clubs:

  • Make a list and stick to it.
  • Know how to identify super-bargains. At Costco, “.97” at the end of a price generally indicates discontinued or slow-moving products. At Sam’s, a “C” at the end of the item number denotes a canceled item.
  • Compare the club’s unit prices to those at your supermarket for heavily discounted staples. Supermarkets might be less expensive.
  • For big-ticket items, compare the club price to that of other retailers by going to sites such as PriceGrabber.com or BizRate.
  • Consider splitting large buys with friends. Otherwise, don’t buy in bulk perishables or medications with a short shelf life – check the expiration dates. You’ll end up tossing a lot away.
  • Try unfamiliar products judiciously. You don’t want to get stuck with, say, a gallon of Brand X Vidalia onion salad dressing.
  • Pay with cash; it’s a reality check on how much you’re spending.
  • Shop on weekdays, preferably when the store opens or in midafternoon. That’s when crowds tend to be lighter.
  • Not sure about joining? In many states you can request a day pass at Sam's Club and pay a surcharge, typically 10 percent over what members pay. Costco used to have a similar program, but discontinued it. Now, only members can purchase there.

Here are other articles to help you evaluate warehouse clubs:

“Does Costco Make Your Wallet Look Fat?” – KOMONews.com

“Buying Bargains in Bulk, Without Breaking the Bank” – The Seattle Times

“Five Ways to Whip Inflation When You Shop at a Warehouse Club” – Kiplinger.com

“A Comparison of Sam’s Club and Costco” – Associated Content.com

“Are Warehouse Clubs Like Costco or Sam’s Club Worth It?” – My Money Blog

Copyright 2009, Rita R. Robison, Consumer Specialist

June 23, 2009

Study finds baby boomers, Gen X face health-care cost hurdles

Twenty-five percent of Americans say they had difficulty paying for health care in the past 12 months, with the baby boomer and Generation X age groups leading the way, according to a study published by Thomson Reuters.

The study, which tracks the impact of the recession on consumers' health-care behaviors, also found that baby boomers and Gen Xers are 3.5 times more likely to postpone care due to the cost than are older Americans.

Older Americans, who have the access to Medicare, are less affected by the economic downturn when it comes to health care, the study reports.

The analysis is based on a telephone survey of more than 3,000 households conducted from April 21 to May 3.

Thomson Reuters is a research organization providing information for businesses and professionals.

Copyright 2009, Rita R. Robison, Consumer Specialist

May 26, 2009

Credit card reform law ushers in new era of protection for consumers

President Obama signed a credit law on Friday that will help consumers battered by tough economic times by limiting fee increases and interest rate hikes.

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The Credit Card Accountability, Responsibility, and Disclosure Act bans unfair rate increases, prevents unfair fees, requires plain language for disclosures, increases accountability, and institutes protections for students and young people.

The Federal Reserve has adopted similar protections but its provisions won’t become effective until mid-2010.

At the signing of the bill in the White House Rose Garden, President Obama recounted stories of hard-working people who had problems with credit card issuers, and a number of ways credit card companies take advantage of consumers. Obama described the new rules:

So we’re here to put a change to all that. With this bill, we’re putting in place some common-sense reforms designed to protect consumers like Janet. I want to be clear about this: Credit card companies provide a valuable service; we don’t begrudge them turning a profit. We just want to make sure that they do so while upholding basic standards of fairness, transparency, and accountability. Just as we demand credit card users to act responsibly, we demand that credit card companies act responsibly, too. And that’s not too much to ask.

And that's why, because of this new law, statements will be required to tell credit card holders how long it will take to pay off a balance and what it will cost in interest if they only make the minimum monthly payments. We also put a stop to retroactive rate hikes that appear on a bill suddenly with no rhyme or reason.

Every card company will have to post its credit card agreements online, and we'll monitor those agreements to see if new protections are needed. Consumers will have more time to understand their statements as well: Companies will have to mail them 21 days before payment is due, not 14. And this law ends the practice of shifting payment dates. This always used to bug me… suddenly it was due on the 19th when it had been the 31st.

Lastly, among many other provisions, there will be no more sudden charges – changes to terms and conditions. We require at least 45 days notice if the credit card company is going to change terms and conditions.

So we're not going to give people a free pass; we expect consumers to live within their means and pay what they owe. But we also expect financial institutions to act with the same sense of responsibility that the American people aspire to in their own lives.

See "A New Era for Credit Cards" on The White House Blog for a clip of President Obama’s remarks at the signing.

The bulk of the credit card requirements in the new law will go into effect in nine months, which will be February 2010.

The bill calls for phasing in credit card protections, with the earliest provision – giving consumers 45-day advance notice of significant changes in credit card terms – starting 90 days after enactment of the law, which is this fall.

Consumer groups warn consumers to be wary because banks and other credit card issuers may increase fees and interest rates before the law's new requirements take effect.

Copyright 2009, Rita R. Robison, Consumer Specialist

May 20, 2009

High-income earners moving their businesses to resort towns

It’s appealing to many baby boomers these days.

Chairs DSC04474 Move your business to Florida, Colorado, Nevada, or Wyoming, resort towns and ski areas that once were seen as places to vacation or build your second home.

The Internet, wireless technology, and the availability of airline flights are making it possible for high-income earners to move from city centers to fabulous vacation spots.

Personal income data released in April by the Bureau of Economic Analysis shows tourist towns are becoming more wealthy, the Associated Press reports.

Here are the top 20 high-income counties in the United States, according to the Bureau of Economic Analysis:

  1. Teton County, Wyo. – $132,728
  2. New York – $120,790
  3. Loving County, Texas – $99,593
  4. Pitkin County, Colo. – $93,465
  5. Marin County, Calif. – $91,483
  6. Fairfield County, Conn. – $81,576
  7. Westchester County, N.Y. – $74,878
  8. San Mateo County, Calif. – $71,753
  9. Morris County, N.J. – $71,713
  10. San Francisco, Calif. – $71,342
  11. Somerset County, N.J. – $70,949
  12. Alexandria, Va. – $70,632
  13. Arlington County, Va. – $68,270
  14. Fairfax County, Va. (includes Fairfax City and Falls Church) – $67,909
  15. Montgomery County, Md. – $67,525
  16. Bergen County, N.J. – $67,125
  17. Hunterdon County, N.J. – $66,449
  18. Sully County, S.D. – $64,352
  19. Blaine, Idaho $64,207
  20. Collier County, Fla. – $63,276
Copyright 2009, Rita R. Robison, Consumer Specialist

May 19, 2009

Badly need credit card reforms pass the Senate today

Credit card companies are raking in billions of dollars from consumers in raised interest rates and fees.

A bill passed by the Senate today, HR 627, would provide more disclosures and restrict how fees and interest rates could be changed after consumers have obtained credit cards.

Consumer Reports Money blog offers the following summary of the bill’s provisions in the post “Senate Passed Credit Card Reform: What’s in It for Consumers”:

  • Interest rates can’t be raised during the first year of an account. Customers will be notified 45 days in advance of any change in interest rates.
  • Bills can be paid online or over the phone without incurring a processing fee.
  • Customers must be over 60 days late on payments before their interest rate can be raised on balances; if the rate is raised, it will go back to the lower rate if customers make the minimum payment on time for six months in a row.
  • Overlimit fees can’t be charged unless cardholders are told that the purchase will put them over their limit and they authorize it to go through anyway.
  • If your card has more than one interest rate on balances, then payments must be applied to the highest interest rate first.
  • Gift cards can’t expire for five years, and issuers can’t charge dormancy fees for unused amounts left on the card.
  • Credit card statements must be mailed out 21 days before they’re due.
  • Individuals under 21 will need a co-signer on their cards unless they can prove that they have the means to make payments on their own.
  • Credit card agreements will have to be posted on the internet.

The American Banking Association doesn’t like some parts of HR 627.

“The goal in the legislation should be to obtain the right balance: providing protections, while maintaining the important role of credit cards in providing loans to consumers and small businesses,” said the association in a statement on the bill. “Unfortunately, we believe the bill does not achieve that balance and will therefore cause an unnecessary decrease in credit availability.

“Most importantly, this bill fundamentally changes the entire business model of credit cards by restricting the ability to price credit for risk. What has been a short-term revolving unsecured loan will now become a medium-term unsecured loan, which is significantly more risky…"

Senator Christopher Dodd, D-Conn., said on his blog that consumers have the right not to be deceived, misled, or ripped off by unfair and arbitrary credit card industry practices that have become commonplace.

3528737881_a32e8630ba_m "Unfortunately, as the use of credit cards has soared, so too has the list of predatory practices, hidden fees and sudden interest rate hikes to which the industry has increasingly resorted – 'any time any reason' interest rate increases, 'double cycle billing' that charges interest on balances that the consumer has already paid, deceptive marketing to young people, and skyrocketing penalty interest rates, some as high as 32 percent.
 
"The industry has profited handsomely; between 2007 and 2008, credit card companies raised interest rates on nearly one out of every four accounts – 70 million cardholders in all who were charged $10 billion in extra interest.
 
"Put simply, this is an industry that has thrived in part on misleading its customers. Consumers should not have to live in fear that a clause buried in the fine print of their credit card contract might someday be their financial undoing."

In the next step, a compromise bill will be developed with the House, which passed a slightly different bill in April.

Then the compromise bill will go to President Obama for signature. The provisions could go into effect nine months after the president signs it.

Copyright 2009, Rita R. Robison, Consumer Specialist

Are baby boomers changing their instant gratification habits?

Recently, when I took a trip to the mall while I was on vacation in Miami, I surprised to see the mall culture alive and well.

People thronged about two hundred stores offering every kind of goodie imaginable. I didn’t see a single boarded up business.

Macy's Cropped Mall Stores Beach 007 I wondered whether nothing has changed in these difficult economic times. Whether consumers, especially baby boomers famous for their conspicuous consumption, are continuing the shopping life style.

Later I heard a program from National Public Radio’s WBUR on “Our Delayed Gratification Era.”

On Point host Tom Ashbrook interviewed John Lehrer, science writer and contributing editor at Wired, who recently wrote an article for the New Yorker called “Don’t! The Secret of Self Control.”

Leher, author of “How We Decide,” described a 1968 study in which 4 year olds were given one marshmallow or an Oreo cookie and told if they could wait, they’d get a second one. The children rang a bell when they were ready to eat the marshmallow or cookie.

“Every kid decides to wait,” Leher said on the program. Some ring the bell right away, some in 2 minutes, and others in 2.5 minutes. Some wait 15 minutes.

High delayers are better at distracting themselves. They turn their backs on the treat or sing songs from Sesame Street.

During their senior year, the high delayers were studied again. It was found that they got along better with friends, were less likely to do drugs, achieved higher SAT scores, and were more even tempered.

“It’s a dramatic difference,” Leher said. “At the age of 4, will power is more of a predictor of success than IQ.”

Ashbrook wanted to know if low delayers could be taught cognitive strategies to build self control. “It could have big consequences nationwide.”

Walter Mischel, who conducted the tests and is now a professor at Columbia University, is doing research now to see if kids between 4 and 8 can be taught delayed gratification. Low delayers have lost skills to delay gratification and need interventions to get the skills back, he said on the program.

Mischel and his colleagues are hoping to identify the particular brain regions that allow some people to delay gratification and control their temper, reports the New Yorker article. They’re also conducting a variety of genetic tests, as they look for the hereditary characteristics that influence the ability to wait for a second marshmallow.

In American culture, people are used to buying on credit so they can enjoy things immediately. This behavior is sustained by how the brain works, Mischel said. It’s called temporal discounting. People focus on instant gratification not what will happen years from now.

It’s encouraging to think if we could teach a child to delay gratification, it could make a difference in spending patterns as adults, he said. However, at the moment, how teachable this is isn’t known.

Another guest on the program, economic historian Richard Sylla, professor at New York University’s Stern School of Business, said people aren’t currently “snagging” the stuff they normally would. They’re staying out of stores.

Americans were used to rising standard of living until 1990, and generally had been prosperous, said Sylla. In 1990, workers in India, China, and other countries all over the world began competing with U.S. workers.
 

When workers here saw their standard of living was stagnate, they kept their spending up by using home equity loans and credit cards and investing in the stock market and 401Ks. They thought they didn’t need to save.

People with nothing to do would go to store and buy something interesting to distract themselves.

Sylla said he thinks Americans can change. In 1980, President Carter urged Americans to tear up their credit cards during an inflationary period. During the Great Depression, President Roosevelt reassured Americans the banks were safe for deposits, and they began putting their money in banks again.

Mischel also believes people can change their spending habits. His research on psychology and the human mind shows people have plasticity and can change economic and social behavior. People are creatures of evolution and can and do change, he said.

It’s probably time for Americans to cut back, Sylla said. If they save, they’ll learn to get two marshmallows down the road. “A lot of security comes from savings.”

“The word is out,” he said. “People will benefit by saving more.” For example, if they lose their jobs, they’ll need savings for living expenses.

Americans will return to the way they’ve lived through history, Sylla said. The high consumptive lifestyle of recent decades will be abandoned. “I suspect we’ll go back to more delayed gratification."

Copyright 2009, Rita R. Robison, Consumer Specialist

April 27, 2009

Getting the retirement you want in these tough economic times

These difficult economic times are changing retirement plans for many baby boomers.

Tulips IMG_5801 Some boomers are delaying retirement. Others are looking at options for retirement that they hadn’t considered before, such as moving to a lower cost community or working part time.

Regardless of your situation, it’s more important than ever to set retirement goals, study options, visualize scenarios, and come up with the best workable plan that you can devise.

Here are ideas to help you with retirement planning:

Where to live

“Best Places for Baby Boomers to Thrive in U.S.” – A list of 20 towns based on criteria such as health care, dining out, low crime, cultural activities, weather, active lifestyle, average cost of living, and a range of home sizes and prices.

“How to Pick the Best Place to Retire” – Items to consider to select the best community for your retirement.

“15 Great Places to Reinvent Your Life” – A list of 15 appealing places selected by AARP for you choose from, then look for a way to earn a living there.

“The Dream of Retiring Where It’s Warm in the U.S.” – Basic steps for determining if you can afford to retire where the weather is better.

“The Dream of Retiring Where It’s Warm Abroad” – Things to consider if you want to retire overseas.

Employment

“AARP’s List of Best Employers for Workers Over 50 Offers Helpful Information for Baby Boomers” – A list of firms that may hire retired boomers.

“Boomers Looking for Jobs With Meaning in Retirement Years” – Encore jobs combine income and an opportunity to make a difference.

“Baby Boomer Women Looking for Options in Retirement” – How boomer women can have periods of work and leisure in retirement.

“Five Things Baby Boomers Need to Do Before Starting an Internet Business” – Tips to think about before you take the plunge and become an Internet entrepreneur.

“Boomers Head for Exotic Locations to Work Instead of Retire” – A job overseas offers a way to travel and earn money.

“Job Hunting Tips for Boomers” – A list of articles and Web sites to help boomers find jobs.

Housing

“What Are the Housing Needs of Baby Boomers as They Grow Older” – Different types of housing that will help boomers age in place.

“Plan to Age in Place, But Consider Backup Options, Too” – The benefits of being able to stay in your own home as you grow older and the importance of thinking through other options.

Retirement planning

“10 Top Retirement Tips for Boomers” – Important items to think through in preparing for retirement.


“Familiar Retirement Planning Techniques Fit This Financial Crisis, Analyst Says” – Steps to take to help prepare for retirement.

“New Retirement Ideas Shake Old Beliefs” – A new way look at retirement because people are living longer and are healthier and more vigorous in old age.

“Baby Boomers Putting Their Retirement at Risk by Helping Adult Children” – Why it’s important to take a look how much you’re helping your family financially.

“Life Coaches Are Helping Baby Boomers Create Better Lives” – How a life coach can help you figure out what you want to do in retirement or improve your retirement living.

Health

“How’s Your Health? Study Says Boomer Health Worse Than Previous Generation at Same Age” – Why taking care of your health is important to the quality of your retirement.


“Optimizing Your Retirement: Health, Financial Tips for Boomers” – What boomers can to do about their health and finances to have a better retirement.

These are the retirement topics I’ve been writing about since January 2008. Are your boomer consumer retirement challenges covered here?

If not, let me know what retirement information you’d find helpful.

Copyright 2009, Rita R. Robison, Consumer Specialist

April 24, 2009

How to buy eyeglasses

Since I’ve been in the seventh or eighth grade, I’ve been wearing eyeglasses.

Rita Exhibit 2 IMG_4596_2 Buying glasses is a difficult consumer problem for me. Perhaps it’s because you need to wear them for several years and if you make a mistake you just have to live with it.

I’ve had friends help me. In the top photo are my current glasses, which are rose-colored metal. A friend thought they looked good. They’re O.K., but I was disappointed because they’re flimsy, not sturdy.

I’ve tried having a drink or two to make the selection process easier. That wasn’t helpful.

I looked through my photo albums and scanned photos of my glasses choices through the years. The second photo is the one I remember as being the worst glasses I ever had. Looking back on them, they aren’t that bad.

Rita 1954_0004 Neither were the others I reviewed. The third photo is my high school graduation photo. I think those are fine.

The fourth photo is from the late 1980s when big glasses were in fashion. This pair is metal, so they look O.K. for that era. I also had a plastic pair in that big size.

I need new glasses, so I thought I’d try something different. I read Consumer Reports magazine and followed its recommendations.

I know that glasses are getting more and more expensive and you need to compare prices carefully.

Price was the biggest complaint in a survey of 92,000 eyeglass buyers, reports the article “Eyeglasses: Score Spectacular Savings” on Consumer Reports.com. Though 75 percent of respondents said that they were very happy overall with their purchase, only 54 percent said they were pleased with the price they paid.

Rita 1954_0005 In the survey, Consumer Reports found that Costco, the nation’s fifth-largest seller of eyewear, offered low prices. Those surveyed also said Costco’s service was good. It scored almost as well as private medical offices and small independent optical shops, which continue to top all categories but price.

So I went to Costco and ordered a pair of glasses. I’ll get them in about two weeks. I’ll report back on how I like them.

I paid $210 for my glasses. The frames were $40. I also paid an additional $50 to renew my annual membership.

Rita 1954_0010

Here are the tips Consumer Reports has for eyeglass shoppers:

  • Select the lenses. CR-39 lenses are the best choice, but you may need stronger, thinner polycarbonate lenses if you participate in sports activities or have a strong prescription. Make sure you understand what different coatings are for and what they cost.
  • Pick out the frames. Plastic frames break more easily than metal frames. Titanium and titanium-based flexible metals stand up well to most abuse. Look for frames that complement the shape of your face. It may help to take a friend with you. Picking out glasses is a challenging task.
  • Look for a store that offers lower prices. Start by looking on the Internet to get an idea of what prices are. You can order from the Web, but if there’s a problem, you have to mail the glasses back. If price is a consideration, Consumer Reports suggests trying BJ’s, Costco, or Sam’s Club. Davis Vision Center, For Eyes Optical, and Wal-Mart also offered satisfactory prices, according to the Consumer Reports survey.
  • Finalize the purchase. Find out about return policies and warranties. Ask if you can exchange the frames if they aren’t comfortable. Be sure to go back to the store if something isn’t right with your new glasses. Having well-fitting, comfortable glasses is important for busy boomer consumers these days.

Other resources to help you with your selection of eyeglasses:

“How to Buy Eyeglasses” – About.com

“Buying Eyeglasses Online: A Good Idea? Not Necessarily” – All About Vision.com

“10 Tips for Buying Kids’ Eyewear” -- All About Vision.com

“How to Get an Unbelievable, Thrilling Deal on New Glasses” – Slate.com

“Costco Is a Good Place to Buy Eyeglasses?” – The Consumerist.com

“Buying Eye Glasses? Don’t Overpay!” WebMD.com

“Save Bundles of Cash by Buying Eyeglasses Online” – Lifehacker.com

Update: See the post, "Do You Like My New Glasses?" to see the glasses I bought and what I thought of Costco's customer service.

Copyright 2009, Rita R. Robison, Consumer Specialist

April 17, 2009

A great idea: Free birthday treats

My birthday is coming up soon so when I saw a headline on Twitter about how to get free stuff on your birthday, it caught my eye.

Birthday Cecilia Rafa 2008 IMG_4119 A growing trend for businesses in these tough economic times is loyalty rewards, and they may include either a birthday freebie or discount, reports the Free Birthday Treats Blog in its article “Making the Most of Freebies and Discounts”!

An example is Disney’s birthday promotion.

Free Birthday Treats Blog offers these suggestions for low-cost birthday celebrations:

  • Share a free birthday appetizer, meal, or dessert.
  • Combine the free appetizer with a happy hour.
  • Use birthday discounts from stores such as Stein Mart, Alloy, and DSW on sale items for a double discount, if possible.
  • Look for travel discounts, including discounted or free hotel rooms.

Do you know any additional free birthday offerings?

Copyright 2009, Rita R. Robison, Consumer Specialist