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Valuable handbook offers latest tips for consumers


Today I receive a great treat. A copy of the “2009 Consumer Action Handbook” arrived in the mail.

This 169-page handbook, published annually by the Federal Citizen Information Center, provides the latest information that you need to be a savvy baby boomer consumer.

You’ll find information to help you manage and stretch your money such as preventing identify theft and filing consumer complaints.

Topics of special interest to baby boomers include:

Buyer beware

  • Before you buy
  • Identifying and stopping fraud


  • ATM/Debit cards
  • Prepaid cards
  • Unsolicited checks and credit offers


  • Leasing a car
  • Repairs


  • Credit reports and scores
  • Dealing with debt


  • Employment agencies
  • Work-at-home companies

Food and Nutrition

  • Healthy food choices
  • Food safety

Health care

  • Choosing a doctor
  • Prescription drugs


  • Avoiding foreclosure
  • Home improvement and repairs


  • Prevent online fraud
  • Spam


  • Online trading
  • Financial brokers and advisors


  • Slamming and cramming
  • Cell phones

Privacy protection and identity theft

  • Reporting identity theft
  • Online privacy


  • Resolving air travel problems
  • Passports

Wills and Funerals

Information is included on how and where to file consumer complaints. You’ll also find public resources and contact information as well as a consumer assistance directory with contact information for corporate offices, consumer organizations, trade groups, and government agencies.

Get your copy of the handbook today to help you increase your consumer power. You can order it online.

Or a searchable version of the handbook is available at and in Spanish at

Copyright 2009, Rita R. Robison, Consumer Specialist


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Thank you for your comment.


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