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What were your best and worst consumer experiences this week?

Which consumer happenings cheered you recently and which ones made you want to scream or weep? 




Here are my best and worst consumer experiences this week: 





My best: Working on a wedding video

Debra Lew Wed

In 2006, my niece was married at the Odescalchi Castle in Bracciano, Italy, near Rome.

She asked me to make a video, which was fun. However, since I’ve been busy blogging, I haven’t been able to develop my skills in FinalCutPro, a software program for editing video.

So we decided take it to Video Land for editing. I spent eight hours with their video editor. It was fun to review our trip to Rome and Florence. The video turned out great.

My worst: Waiting more than an hour to get my driver’s license renewed

I should have known better. I was in a hurry, and I thought maybe I would get lucky and be able to speed through the lines at the state Department of Licensing to get my driver’s license renewed.

No such luck. It took more than an hour. I should have brought a book.

A funny thing happened though, which may have reduced my stay about 20 minutes. A loud employee came to the counter and asked who was waiting for a driver’s license renewal only. About 10 of us got in a special line in front of his counter.

Although we had stand for about 20 minutes, he may have cut the waiting time a bit.

Copyright 2010, Rita R. Robison, Consumer Specialist

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