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What were your best and worst consumer experiences this week?

What were your best and worst consumer experiences this week?

Which consumer experiences cheered you recently and which ones made you want to scream or weep? 

Here are my best and worst consumer experiences this week:

My best: Getting my bulk order of toilet paper just in time


For years, I’ve been ordering toilet paper by the case so I can get the kind made out of recycled paper.

This week, my timing was great. Just as I got out my last roll, my bulk order came in.

When you run out of toilet paper, you’re in bad shape.

My worst: Director’s chair covers that didn’t fit


I have three director’s chairs. One has a stain on it, and another is showing wear.

When I was shopping for other items, I decided to look for replacement covers. I found three at Pier 1.

I hung them out in the sun to get the chemicals out, like I do for new clothes.

A day or so later, I noticed that the sticks to put in the slots on the seats were flat and wide rather than round and thin. I decided I’d better see if the new covers fit in my chairs.

I put the thin round sticks in the fabric hems. I was able to insert them in the round slots.  However, the new cover sagged badly. It looked terrible. I thought maybe it would be comfortable to sit in anyway. It wasn’t.

I took the director’s chair covers back to Pier 1 and received a refund. I’ll try again and get the measurements for that I need to find the right size.

Copyright 2010, Rita R. Robison, Consumer Specialist


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Kitchen Remodeling

My best consumer experience was buying my new phone at a very reasonable price and my worst was when I asked the sales lady where can I find a certain shoes, she screamed at me and said, there oh!..

outdoor patio furniture

What an experience brother, that is really a nightmare for a saleslady.

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