Previous month:
September 2011
Next month:
November 2011

October 2011

What were your best and worst consumer experiences this week?

By Rita R. Robison Which consumer happenings cheered you this week and which ones made you want to scream or weep? Here are my best and worst consumer experiences this week: My best: Seeing the Occupy Wall Street movement in my community When I went over to TCTV, I heard... Read more →


Company agrees to pay $1 million penalty for failure to report defective toy dart gun sets

By Rita R. Robison Henry Gordy International Inc. has agreed to pay a civil penalty of $1 million to settle allegations that the company knowingly failed to report the safety defect and hazard with the "Auto Fire Target Set" immediately to the U.S. Consumer Product Safety Commission, as required by... Read more →


Occupy Wall Street: Americans are furious, and they're right to be, says consumer group

Public Citizen, a consumer advocacy organization, is supporting the Occupy Wall Street protest. Robert Weissman, Public Citizen president, offered the following comments in a statement: It’s no mystery why the Occupy Wall Street and related protests are capturing the country’s attention. Americans are furious about the state of our nation,... Read more →


Consumer groups cheer decision by H&R Block to discontinue refund anticipation loans

By Rita R. Robison Consumer advocates applaud the announcement by H&R Block, the nation’s largest tax preparation chain, that it won’t offer refund anticipation loans in 2012. RALs are one- to two-week loans made by banks and offered by tax preparers, secured by the taxpayer’s refund. “H&R Block did the... Read more →


Recall of the Week: RedMax brushcutter/trimmers due to fire hazard

By Rita R. Robison About 10,500 RedMax brushcutter/trimmer are being recalled. The brushcutter/trimmers were manufacturered by Husqvarna Zenoah Co. Ltd., an affiliate of Husqvarna Professional Products Inc. Some fuel tanks allow leakage at the fuel cap, posing a fire hazard to consumers, Husqvarna and the U.S. Consumer Product Safety Commission... Read more →