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What were your best and worst consumer experiences this week?

By Rita R. Robison

Which consumer happenings cheered you this week and which ones made you want to scream or weep? 

Here are my best and worst consumer experiences this week:

My best: Getting half off on a Christmas gift

Fred Meyer Stores 047

My sister and I went up to Bellingham to visit our older sister and her family.

We wanted to get her a Christmas present, so we stopped by Fred Meyer. Although the Black Friday sales were over at 11 a.m., we were able to her two fleece sweaters and two pairs of pajamas for half off. A nice Black Friday surprise.

My worst: A high utility bill

When I went to pay my utility bill at city hall, I couldn’t figure out why it was about $40 more than usual. I was concerned about an incorrect meter reading, because I’d had a complaint about that before. I didn’t think it had been resolved satisfactorily.

The utility clerk said she’d noticed the significant increase and sent the meter reader out to see if there was a leak. No evidence of one was found.

When we went over the dates involved, I figured it out. Before I had my fence stained, the paint company pressure washed it. I also spent a many hours washing the dirt off the fence before they began. I wondered at the time if it would make my water bill go up.

Copyright 2011, Rita R. Robison, Consumer Specialist


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