Print Friendly and PDF
What are the best sunrises and sunset you’ve ever seen?
What are the top 10 places to celebrate St. Patrick’s Day this year?

Can you stop robocalls?

By Rita R. Robison

Over the last year or so, I’ve received dozens of robocalls from Cardholder Services and other companies. Lately, the pitch from a frequent caller is to take a 30-minute political survey and get a free trip to the Caribbean.

Cellphone LGThe calls keep coming on both my landline phone and my cell phone, despite the fact that both are registered with Do Not Call databases.

My sister suggested selecting option No. 2, which is supposed to take you off the robocall list. I’ll see how that works.

Robocalls pitching goods or services to consumers are illegal unless you've given the caller permission to call you, according to the Federal Trade Commission. And, in addition, it’s most likely that the pitch is a scam.

The FTC said in a statement that it’s cracking down on illegal robocalls offering fraudulent credit card services, auto warranty protection, home security systems, and grant procurement programs.

Fraudulent telemarketers often manipulate Caller ID information to hide their identity, according to the FTC. In some cases, the telemarketer wants you to think the call is from your bank or another company you've done business with.

Sometimes, the phone number may show up as "unknown" or "123456789." Other times, the number is a real one belonging to someone who has no idea his or her number is being misused.

If you have Caller ID, you can choose not to answer calls from numbers you don't recognize or hang up after you learn it’s a robocall, the FTC recommends.

Get the Caller ID information if you can, and file a complaint with:

For more information, see New Rules for Robocalls.

Copyright 2012, Rita R. Robison, Consumer Specialist


Feed You can follow this conversation by subscribing to the comment feed for this post.


Can citizens of Canada lodge complaints with the FTC? We get daily calls from U.S. scammers.

Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Your comment could not be posted. Error type:
Your comment has been posted. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.


Post a comment

Your Information

(Name and email address are required. Email address will not be displayed with the comment.)