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February 2012
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April 2012

March 2012

Can you stop robocalls?

By Rita R. Robison Over the last year or so, I’ve received dozens of robocalls from Cardholder Services and other companies. Lately, the pitch from a frequent caller is to take a 30-minute political survey and get a free trip to the Caribbean. The calls keep coming on both my... Read more →

Recall of the Week: Toyota Tacomas for airbags that may not deploy and Camrys, Venzas for defective lamp switches

By Rita R. Robison Toyota is recalling nearly 500,000 Tacoma trucks, manufactured from Sept. 14, 2004, through Aug. 29, 2008. Over time, steering wheel vibration may damage the spiral cable assembly that powers the driver’s air bag module, Toyota said in a statement on the National Highway Transportation Safety Administration... Read more →

Sale on candy is this week’s best consumer experience, while trying to get a ticket with American Airlines disappoints

By Rita R. Robison My best consumer experience this week, was finding two sales on Valentine’s Day candy. My worst was trying to use my frequent flyer miles with American Airlines. My best: Getting a good deal on Valentine’s Day candy When I went to Rite Aid and Target, I... Read more →

Website launches to help consumers get companies to resolve complaints

Most consumers don’t take the time to file consumer complaints. That’s not good for the economy, as business and government aren’t alerted to problems and the level of difficulties in the marketplace. And, although complaints are now easier to file because you can do it on a company or government... Read more →

How are you celebrating International Women’s Day?

By Rita R. Robison Today is International Women's Day, a global day celebrating the economic, political, and social achievements of women past, present, and future. In some places, such as China, Russia, Vietnam, and Bulgaria, International Women's Day is a national holiday. Suffragettes campaigned for women's right to vote. The... Read more →

Carcinogens found in regular and diet Coke and Pepsi, consumer group says

Coca-Cola, Pepsi-Cola, Diet Coke, and Diet Pepsi contain high levels of 4-methylimidazole or 4-MI, a known animal carcinogen, a new chemical analyses has found. The carcinogen forms when ammonia or ammonia and sulfites are used to manufacture the “caramel coloring” that gives these sodas their brown colors, according to the... Read more →

National Consumer Protection Week: Take action to become an alert, informed consumer

By Rita R. Robison This week, March 4 through 10, is National Consumer Protection Week. Here are some suggestions from consumer groups and government agencies on what consumers can do during this important consumer week to improve enhance their consumer lives. This is the website for the National Consumer... Read more →

Recall of the Week: Worthington gas cylinders due to fire hazard

By Rita R. Robison Worthington Cylinders Wisconsin is recalling more than 29 million Map Pro, Propylene, and MAPP Gas Cylinders in the United States and more than 1.3 million in Canada. The seal on the cylinders can leak after torches or other fuel consuming equipment are disconnected from them, posing... Read more →