Print Friendly and PDF
Lottery scams: Don't believe that phone call that says you've won millions
Consumer Reports: Best used car for every budget

Superfish software on your Lenovo notebook? Take it off

Lenovo-logo-720x307You may have seen news stories about Superfish software on Lenovo notebooks. Lenovo began pre-installing Superfish on some notebooks in September 2014.

The software makes it easier for hackers to access your personal information, even when you’re visiting a website, such as a bank’s website, that uses HTTPS to encrypt the transmission of sensitive information, said Aditi Jhaveri, consumer education specialist for the Federal Trade Commission.

Although Lenovo has announced that they’ve discontinued pre-installing Superfish on its notebooks, some Lenovo notebooks sold today may still have Superfish pre-installed. So, if you purchased a Lenovo notebook any time since September 2014, your computer may be vulnerable to security threats.

Here are some steps the FTC recommends you can take: 

Remove Superfish. It’s important to remove both the Superfish software and the Superfish certificate – simply uninstalling the software won’t protect against the security vulnerabilities. To remove both the software and certificate, follow the instructions from the U.S. Computer Emergency Readiness Team, download and run Lenovo’s Automatic Removal Tool, or use Lenovo’s manual instructions.

Change your passwords as soon as possible. It's possible that a hacker could have stolen your passwords by exploiting Superfish vulnerabilities. Keep the FTC’s tips in mind as you create new passwords.

Be cautious about using public Wi-Fi networks. It’s good advice anytime, but especially before you’ve run the removal tool. The vulnerabilities created by Superfish software may let attackers see your private data on unsecured networks.

Watch for unusual activity on your computer and your accounts. Do you think your email or social media account has been hacked? If so, take these steps.

Review your credit card and bank account statements regularly. Look for signs of identity theft. Do you see charges you don’t recognize? If so, contact your bank or credit card provider immediately and ask to speak to the fraud department.

Copyright 2015, Rita R. Robison, Consumer Specialist

Comments

Feed You can follow this conversation by subscribing to the comment feed for this post.

Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Working...
Your comment could not be posted. Error type:
Your comment has been posted. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.

Working...

Post a comment

Your Information

(Name and email address are required. Email address will not be displayed with the comment.)