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Recall of the Week: Hoverboards made by 10 firms due to fire hazard

16218Ten companies are recalling about 501,000 self-balancing scooters or hoverboards.

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire, and/or exploding, the companies and U.S. Consumer Product Safety Commission said.

There have been at least 99 incidents reports of the battery packs in self-balancing scooters/hoverboards overheating, sparking, smoking, catching fire, and/or exploding including reports of burn injuries and property damage.

The scooters/hoverboards were sold at mass merchandisers nationwide and online retailers from June 2015 through May 2016 for between $350 and $900.

This recall involves self-balancing scooters, often called hoverboards. They have two wheels at either end of a platform and are powered by lithium-ion battery packs. Recalled self-balancing scooters include the following retailers, brands, and online firms:

Manufacturer/Importers: 


Company

Number of Units

Brand/Model

Sold

Remedy

Company’s Contact Information

Digital Gadgets LLC, of Monroe, N.J.

16,000

Hover-Way/Model # HWSBB601-R

Refund

866-696-3421 or www.hover-way.com

Hoverboard LLC, of Scottsdale, Ariz.

70,000

Powerboard

Replace

800-750-6714 or www.thepowerboard.com

Hype Wireless, of

Edison, N.J.

25,000

Hype Roam

Replace

866-449-7186 or www.hyperoam.com

Keenford Ltd., of Lynbrook, N.Y.

84,000

iMoto

Refund

Store credit

877-280-8401 or www.imotohk.com or www.hoverboard360.com

PTX Performance Products USA of Irvine, Calif.

4,900

Airwalk Self Balancing Electric Scooter

Replace

844-837-7346 or http://ptxperformance.com

Razor USA LLC, of Cerritos, Calif.

28,000

Hovertrax

Replace

866-467-2967 or www.razor.com

Swagway LLC, of South Bend, Ind.

267,000

Swagway X1

Repair

844-299-0625 or https://swagway.com

Yuka Clothing, of Miami, Fla.

800

Wheeli, 2Wheelz, Back to the Future, Mobile Tech, Hover Shark, NWS, X Glider and X Rider

Refund

800-616-0765 or email recall@yukaparis.com

Retail Stores:

Boscov’s, of Reading, Pa.

1,300

Orbit

Refund

800-755-6391 or www.boscovs.com

Online Retailers:

Overstock.com, of Salt Lake City, Utah

4,300

All hoverboards sold on Overstock.com

Refund

800-843-2446 or www.overstock.com

Note: At the request of the commission, Alibaba Group has taken voluntary action to require certifications from testing agencies for hoverboards listed by third-parties on the AliExpress.com and Alibaba.com online marketplaces.  Consumers are urged to immediately stop using hoverboards which don’t comply with safety standards and dispose of them as required by local and state regulations. 

Consumers should contact the recalling companies through their websites and call centers listed in the chart.

Consumers should immediately stop using these recalled products and contact the recalling company to return their hoverboard for a full refund, a free repair, or a free replacement depending on the model, the companies and commission said.

For details on other recalls, see www.recalls.gov.

Copyright 2016, Rita R. Robison, Consumer Specialist

 

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