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Google stops requiring workers to use arbitration to settle complaints

Gavel and scales of justiceGoogle announced Thursday that it will no longer force current or future workers into arbitration for any claims against the company.

A coalition of nearly 50 organizations has been working for more than a year to stop tech companies from forcing workers into arbitration, a proceeding that almost always favors corporations when they make a claim against the company.

“Google did the right thing, and it should be commended,” said Remington A. Gregg, counsel for Public Citizen’s Congress Watch Division. “However, this announcement was possible only because of persistent Google workers who organized to protect their rights and pressured the company to do the right thing.”

Gregg said it’s time for other tech companies to step up and end forced arbitration.

“Until you do, employees and groups like ours that care about access to justice will continue to call for you to put workers first and end the insidious practice of forced arbitration for workers, contractors, and consumers,” he said.


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