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Return policies for 48 stores this holiday season

Shopping for Holiday Returns ArticleNot every gift is going to be perfect for its recipient. You may need to return some items after the present exchange.

Return policies

Stores have varying deadlines for returns. You need to know about them so you don’t try to return an item months later and find out you’ve missed the deadline.

Retailers often give consumers at least 30 days to return an item, and some allow more time. Certain stores give you 60 or 90 days, but there's usually a cutoff for getting cash back – after that, you’ll probably receive a gift card.

Some stores extend their return deadlines during the holiday season. Look for special return dates for purchases made in November and December. Apple, for example, usually gives you 14 days for returns. However, if you order your items online between Nov. 15 and Dec. 25, you’ll have until Jan. 8, 2020, to return them.

Receipts

Hopefully, your Christmas delivery will come with a receipt. Or, you’ll keep your receipt if you buy the gift in a store. If you don't have a receipt, you may be able to return an item and get store credit. However, some retailers will reject your return if you don’t have the receipt.

No returns

Retailer have varying policies, but really exclusive items, used items, and final sale products probably can’t be exchanged or returned. Remember to read the fine print or check the return policy before you ask for a return for these items.

Identification

Some retailers request a valid ID when you ask for a return. That’s because shoplifters are less likely to return an item for cash if they have to give their names. Plus, it helps retailers track irregular return patterns.

DealNews, a comparison shopping website, offers the following return policies for well-known stores:

48 stores' holiday return policies for 2019

Store

Holiday Return Policy

Notes

6pm

Deadline is 2/29/20 for purchases made from 11/1-12/31/19

See details here

Adorama

Deadline is 2/1/20 for purchases made from 11/4-12/25/19

See details here

Amazon

Deadline is 1/31/20 for purchases made from 11/1-12/31/19

Must be shipped by Amazon

Apple

Deadline is 1/8/20 for purchases received from 11/15-12/25/19

See details here

Bath & Body Works

"Return anything, anytime for any reason"

See details here

Best Buy

Deadline is 1/14/20 for most items purchased from 11/1-12/31/19

See details here

Bloomingdale's

Return within 365 days of purchase

See details here

Coach

Deadline is 1/15/20 for purchases made beginning on 11/13/19

See details here

Cole Haan

Deadline is 1/7/20 for purchases made from 11/17-12/18/19

See details here

Columbia

Deadline is 60 days from shipping date

See details here

Converse

Return purchases made from 11/1/19-1/6/20 within 60 days

See details here

Crate & Barrel

Standard policy applies; time frame varies by item type

See details here

Duluth Trading

Return within 365 days of purchase

See details here

Foot Locker

Return within 45 days of purchase

See details here

Fry's

Deadline is 1/14/20 for purchases made from 11/29-12/24/19

See details here

GameStop

Deadline is 1/15/20 for purchases made from 11/1-12/24/19

See details here

Guess

Return within 45 days for purchases made from 11/28-12/15/19

See details here

JBL

Deadline is 1/31/20 for purchases made from 11/15-12/31/19

See details here

Jomashop

Deadline is 1/15/20 for purchases made from 11/4-12/15/19

See details here

Jos. A. Bank

Return within 90 days of purchase

See details here

L.L.Bean

Return within one year of purchase

See details here

Macy's

Deadline is 1/8/20 or 1/31/20 for select purchases made from 11/1-12/31/19

See details here

Madewell

Deadline is 1/10/20 for purchases made from 11/25-12/10/19

See details here

Marshalls

Deadline is 1/23/20 for purchases made from 10/14-12/25/19

See details here

Microsoft Store

Deadline is 1/31/20 for purchases made from 10/1-12/31/19

See details here

Mikasa

Return within 90 days of purchase

See details here

ModCloth

Return by 1/31/20 for refund or 2/28/20 for credit for purchases made from 11/1-12/31/19

See details here

Neiman Marcus

Deadline is 1/31/20 for purchases made from 11/1-12/25/19

See details here

Nike

Return purchases made from 11/1/19-1/6/20 within 60 days

See details here

Nordstrom

Returns eligible on a case-by-case basis

See details here

Origins

Standard policy applies

See details here

Petco

Return within 60 days of purchase

See details here

PUMA

Deadline is 1/31/20 for purchases made from 10/14-12/17/19

See details here

Ralph Lauren

Deadline is 2/1/20 for purchases made from 11/13-12/24/19

See details here

shopDisney

Deadline is 1/18/20 for purchases made from 11/7-12/18/19

See details here

Sierra

Deadline is 1/25/20 for purchases made from 10/13-12/25/19

See details here

T.J.Maxx

Deadline is 1/25/20 for purchases made from 10/13-12/24/19

See details here

Target

Select purchases made from 11/1-12/25/19 have 15 or 30 days to be returned

Refund period starts on 12/26/19

The Children's Place

Deadline is 1/15/20 for purchases made from 11/1-11/30/19

See details here

Tory Burch

Deadline is 1/10/20 for purchases made in November 2019

See details here

Ugg

Return within 30 days of purchase

See details here

Under Armour

Return within 60 days of purchase

See details here

Vera Bradley

Return within 60 days of purchase

See details here

Walmart

Deadline is 1/10/20 or 1/25/20 for purchases made from 10/24-12/25/19

Marketplace items are excluded

West Elm

Return within seven or 30 days, depending on type of purchase

See details here

Williams-Sonoma

Return within seven or 30 days, depending on type of purchase

See details here

Yankee Candle

Standard policy applies

See details here

Zales

Return within 30 days (watches) or 60 days (jewelry)

See details here

Happy holidays and good luck with your returns.

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