Return policies for 48 stores this holiday season

Not every gift is going to be perfect for its recipient. You may need to return some items after the present exchange.

Return policies

Stores have varying deadlines for returns. You need to know about them so you don’t try to return an item months later and find out you’ve missed the deadline.

Retailers often give consumers at least 30 days to return an item, and some allow more time. Certain stores give you 60 or 90 days, but there's usually a cutoff for getting cash back – after that, you’ll probably receive a gift card.

Some stores extend their return deadlines during the holiday season. Look for special return dates for purchases made in November and December. Apple, for example, usually gives you 14 days for returns. However, if you order your items online between Nov. 15 and Dec. 25, you’ll have until Jan. 8, 2020, to return them.

Receipts

Hopefully, your Christmas delivery will come with a receipt. Or, you’ll keep your receipt if you buy the gift in a store. If you don't have a receipt, you may be able to return an item and get store credit. However, some retailers will reject your return if you don’t have the receipt.

No returns

Retailer have varying policies, but really exclusive items, used items, and final sale products probably can’t be exchanged or returned. Remember to read the fine print or check the return policy before you ask for a return for these items.

Identification

Some retailers request a valid ID when you ask for a return. That’s because shoplifters are less likely to return an item for cash if they have to give their names. Plus, it helps retailers track irregular return patterns.

DealNews, a comparison shopping website, offers the following return policies for well-known stores:

48 stores' holiday return policies for 2019

Store	Holiday Return Policy	Notes
6pm	Deadline is 2/29/20 for purchases made from 11/1-12/31/19	See details here
Adorama	Deadline is 2/1/20 for purchases made from 11/4-12/25/19	See details here
Amazon	Deadline is 1/31/20 for purchases made from 11/1-12/31/19	Must be shipped by Amazon
Apple	Deadline is 1/8/20 for purchases received from 11/15-12/25/19	See details here
Bath & Body Works	"Return anything, anytime for any reason"	See details here
Best Buy	Deadline is 1/14/20 for most items purchased from 11/1-12/31/19	See details here
Bloomingdale's	Return within 365 days of purchase	See details here
Coach	Deadline is 1/15/20 for purchases made beginning on 11/13/19	See details here
Cole Haan	Deadline is 1/7/20 for purchases made from 11/17-12/18/19	See details here
Columbia	Deadline is 60 days from shipping date	See details here
Converse	Return purchases made from 11/1/19-1/6/20 within 60 days	See details here
Crate & Barrel	Standard policy applies; time frame varies by item type	See details here
Duluth Trading	Return within 365 days of purchase	See details here
Foot Locker	Return within 45 days of purchase	See details here
Fry's	Deadline is 1/14/20 for purchases made from 11/29-12/24/19	See details here
GameStop	Deadline is 1/15/20 for purchases made from 11/1-12/24/19	See details here
Guess	Return within 45 days for purchases made from 11/28-12/15/19	See details here
JBL	Deadline is 1/31/20 for purchases made from 11/15-12/31/19	See details here
Jomashop	Deadline is 1/15/20 for purchases made from 11/4-12/15/19	See details here
Jos. A. Bank	Return within 90 days of purchase	See details here
L.L.Bean	Return within one year of purchase	See details here
Macy's	Deadline is 1/8/20 or 1/31/20 for select purchases made from 11/1-12/31/19	See details here
Madewell	Deadline is 1/10/20 for purchases made from 11/25-12/10/19	See details here
Marshalls	Deadline is 1/23/20 for purchases made from 10/14-12/25/19	See details here
Microsoft Store	Deadline is 1/31/20 for purchases made from 10/1-12/31/19	See details here
Mikasa	Return within 90 days of purchase	See details here
ModCloth	Return by 1/31/20 for refund or 2/28/20 for credit for purchases made from 11/1-12/31/19	See details here
Neiman Marcus	Deadline is 1/31/20 for purchases made from 11/1-12/25/19	See details here
Nike	Return purchases made from 11/1/19-1/6/20 within 60 days	See details here
Nordstrom	Returns eligible on a case-by-case basis	See details here
Origins	Standard policy applies	See details here
Petco	Return within 60 days of purchase	See details here
PUMA	Deadline is 1/31/20 for purchases made from 10/14-12/17/19	See details here
Ralph Lauren	Deadline is 2/1/20 for purchases made from 11/13-12/24/19	See details here
shopDisney	Deadline is 1/18/20 for purchases made from 11/7-12/18/19	See details here
Sierra	Deadline is 1/25/20 for purchases made from 10/13-12/25/19	See details here
T.J.Maxx	Deadline is 1/25/20 for purchases made from 10/13-12/24/19	See details here
Target	Select purchases made from 11/1-12/25/19 have 15 or 30 days to be returned	Refund period starts on 12/26/19
The Children's Place	Deadline is 1/15/20 for purchases made from 11/1-11/30/19	See details here
Tory Burch	Deadline is 1/10/20 for purchases made in November 2019	See details here
Ugg	Return within 30 days of purchase	See details here
Under Armour	Return within 60 days of purchase	See details here
Vera Bradley	Return within 60 days of purchase	See details here
Walmart	Deadline is 1/10/20 or 1/25/20 for purchases made from 10/24-12/25/19	Marketplace items are excluded
West Elm	Return within seven or 30 days, depending on type of purchase	See details here
Williams-Sonoma	Return within seven or 30 days, depending on type of purchase	See details here
Yankee Candle	Standard policy applies	See details here
Zales	Return within 30 days (watches) or 60 days (jewelry)	See details here

Happy holidays and good luck with your returns.