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New website offers details for consumers on mortgage and rent relief during the coronavirus pandemic

House-Flowering-Trees3-600x397A consolidated website providing information for consumers on mortgage and rent relief during the covid-19 pandemic is now available, the Consumer Financial Protection Bureau announced Tuesday. The consolidated site will make it easier for consumers to get current information about their options as Congress and the Trump administration consider additional measures during the national emergency.

“Getting the right information to consumers with a website that links to all of the federal government’s relief efforts is a good step forward,” said Barry Zigas, a senior fellow at the Consumer Federation of America. “It should help reduce confusion among consumers and make it easier for them to get reliable information about their options.”

The website is hosted by the CFPB and sponsored by the bureau, HUD-FHA, the Federal Housing Finance Agency, which oversees Fannie Mae, Freddie Mac, and the Federal Home Loan Bank system. It provides links to specific areas of interest to consumers faced with challenges paying their mortgages or their rent.

CFA had joined 32 other national and state consumer and civil rights organizations on May 4 urging the creation of a site for consumers on mortgage and rent relief during the pandemic.

“We are very pleased that the Administration has acted,” said Zigas.


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