Happy Halloween
Learn about senior financial abuse during National Family Caregivers Month

myCharge recalls powerbanks due to fire and burn hazards

Powerbanks Recalled by myCharge Due to Fire and Burn HazardsmyCharge is recalling about 67,000 powerbanks.

The powerbank’s lithium-ion battery can overheat and ignite, posing fire and burn hazards.

myCharge has received 30 reports of the powerbanks overheating, resulting in seven injuries, including burns to the upper body, hands, legs, and/or feet of users, and/or property damage to household flooring, walls, and furniture. 

This recall involves seven models of myCharge powerbanks used for powering and recharging electronic devices that have a USB interface, such as tablets, cell phones, Bluetooth speakers, and e-readers. 

The powerbanks have an anodized metallic case that is blue, black, or gray. “myCharge” is written on the front of the product case.

The model name can be found on the back of the product case and on the bottom panel of the product packaging.

The date code is printed on the outer packaging and the product case, except for the Adventure Mega and Adventure Mega C models where the date code is printed on the underside of a flap on the top of the product case.

The recalled powerbanks have the following model names, model numbers, and date codes:

Model Name

Model Number

Date Codes

myCharge Adventure Mega

Model No. AVC20KG-A 

2818, 3718, 4018, or 4518

myCharge Adventure Mega C 

Model No. AVCQC20KG-A


myCharge Razor Mega 

Model No. RZ20KK-A

3818, 4118, 4418, 4918, or 1719

myCharge Razor Mega C 

Model No. RZQC20KK-A


myCharge Razor Super 

Model No. RZ24NK-A


myCharge Razor Super C 

Model No. RZQC24NK-A

3319 or 3519

myCharge Razor Xtreme 

Model No. RZPD26BK-A

2818, 3718, or 3918

The powerbanks were sold at Best Buy, Brainstorm, Hirsch Gifts, Hudson News, InMotion, Lapine, Power Sales, Projector World, and Target stores nationwide and online at www.amazon.com, www.mycharge.com, and www.target.com and through the U.S. Marine Corps/Navy Exchange from August 2018 through December 2019. The price was between $70 and $100.

Consumers should immediately stop using the recalled powerbanks and contact myCharge for instructions on returning the battery to obtain a refund, the company and U.S. Consumer Product Safety Commission advise. The refund is an electronic voucher for the purchase price plus a 25 percent bonus for redemption on www.mycharge.com.

For more information, call myCharge at 888-251-2026 from 9 a.m. to 4 p.m. ET Monday through Friday, email compliance@mycharge.com, or visit https://mycharge.com/pages/productsafety or www.mycharge.com and click on “PRODUCT SAFETY” at the bottom of the page.

For details on other recalls, see www.recalls.gov.


Feed You can follow this conversation by subscribing to the comment feed for this post.

Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Your comment could not be posted. Error type:
Your comment has been posted. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.


Post a comment

Your Information

(Name and email address are required. Email address will not be displayed with the comment.)