In July 2018, a 79-year-old woman died after a Bestar wall bed fell on her, injuring her spine. Bestar has received reports of 60 additional incidents resulting in bruising and other injuries from the wall beds detaching and hitting consumers.
This recall involves the Nebula, PUR, Versatile, Edge, Cielo, Audrea, Lumina, Orion, and Novello full and queen wall beds.
The beds were sold online at Wayfair.com, Costco.com, Cymax.com, and Amazon.com. The beds were sold from June 2014 through March 2022 for between $1,650 and $2,200. The firm is contacting all known purchasers directly, the U.S. Consumer Product Safety Commission said.
Consumers should immediately stop using the recalled wall beds and see the communication they received from Bestar, the company and CPSC recommend. Consumers who are uncertain whether their wall bed needs to be reinstalled can get a free inspection.
If the bed requires reinstallation, consumers are advised to use a professional installer. Bestar will reimburse consumers for the reinstallation cost and estimates that the cost will range from $170 to $207 for Above Top Shelf wall beds or $338 to $414 for Below Top Shelf wall beds.
Consumers who can’t find a quote within that range should contact Bestar to receive assistance in finding an installer. Consumers who can’t find someone in that range will be reimbursed for reasonable additional costs, if they can provide documentation, Bestar said in a statement.