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New deadline to get a refund if you paid a scammer through Western Union

Western Union Refunds Social Media Graphic_1200x630_EN

Refunds are still available to people who were tricked into wiring money to scammers through Western Union between January 1, 2004 and January 19, 2017. The deadline to file a claim has been extended.

If you haven’t file a claim for a refund yet, you now have until Aug. 31 to file.

The refunds are part of a $586 million settlement Western Union reached with the Federal Trade Commission and Department of Justice in 2017 for allegedly violating the law by failing to guard against fraud in its system.

If you got a prefilled claim form in the mail – showing eligible dollar loss amounts, based on the report(s) you filed with Western Union – you can use it to submit your claim. If you didn’t get a form in the mail, file a claim online at

Read about the claims process, and what to do if you disagree with the loss amount printed on the claim form, in the Frequently Asked Questions on the Western Union Remission Phase2 website.


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