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More than 30,000 residential elevators are being recalled after spinal injury to child

Residential Elevator Recalled pic1_85Residential Elevators Inc. is recalling about 31,000 home elevators.

Young children can be trapped in the space between the exterior landing or hoistway door and the interior elevator car door or gate if there’s a hazardous gap. They can suffer serious injuries or death if caught in the gap when the elevator is called to another floor.

Residential Elevators Inc. is aware of one incident involving one of its residential elevators, installed by an independent installer, that resulted in a serious spinal injury to a child.

This recall involves the company’s residential elevator models Easy Rider, Horizon Lift, Luxury Lift, Luxury Lift Hydraulic, Luxury Lift Traction, and RE. The Residential Elevators’ brand name is printed on the light in the operating panel inside the elevator cab.

The elevators were sold directly to consumers and by authorized dealers nationwide from 1986 through July 2022. The cost was between $20,000 and $35,000 including installation.

Consumers should keep unsupervised young children away from the recalled residential elevators and contact Residential Elevators Inc. for instructions on how to measure for space guards to correct any hazardous gap, the company and U.S. Consumer Product Safety Commission advise. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.

For more information, call Residential Elevators Inc. at 877-794-3032 from 8 a.m. to 5 p.m. ET Monday through Friday, email doorgapsafety@residentialelevators.com, or visit https://www.residentialelevators.com/doorgaprecall or www.ResidentialElevators.com and click on “Recall Information” at the home page.

For details on other recalls, see www.recalls.gov.

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