Samsung recalls more than 663,000 washing machines due to fire risks
December 27, 2022
The largest recall from last week is Samsung top-load washing machines, with about 663,500 being recalled. The washing machines can short-circuit and overheat, posing a fire risk.
It’s another good example of why it’s important to keep up on recalls.
Samsung has received 51 reports of smoking, melting, overheating, or fire involving the washers, 10 of which caused property damage. Three consumers have reported injuries due to smoke inhalation.
The recalled washing machines feature Samsung’s super speed wash option. The setting is sold as an advanced cleaning technology that allows laundry to wash more quickly.
Consumers need to check whether their washer’s software has been updated to prevent the hazard, the Consumer Product Safety Commission and company advise. If not, consumers should immediately stop using the washer until the software is updated. Check here for how to determine update status.
All Wi-Fi equipped washers connected to the internet will automatically download the free software. If a washer isn’t connected to the internet, contact Samsung for instructions on how to download the repair.
Consumers whose washer doesn’t have Wi-Fi capability or who want to receive a free software repair without connecting to the internet should contact Samsung for a free dongle to plug in and download the repair. A dongle is a small device that can be plugged in to a USB port to get the internet.
The recalled washers were sold in white, black, champagne, and ivory colors and include model series WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. Click here to find the model and serial number ranges.
The washers were sold at Best Buy, Costco, The Home Depot, Lowe’s, and other appliance stores nationwide and online at Samsung.com from June 2021 through December 2022. The price was between $900 and $1,500.
For more information, contact Samsung at 833-916-4555 or http://www.samsung.com/us/support/tlw-sw-update.
For details on other recalls, see www.recalls.gov.
You can follow this conversation by subscribing to the comment feed for this post.