More than two thirds of online shopping scams begin on the social media platforms Instagram and Facebook, according to an analysis by the Lloyds Banking Group. Fraudsters are preying on shoppers in search of a deal. They’re creating fake business pages, social media ads, and online stores.  Read more →

It’s a tragedy that more babies are dying in loungers and companies are continuing to sell dangerous ones. Although Boppy newborn loungers were recalled in September 2021 due to the risk that infants can suffocate, shortly after the recall two additional infants died in loungers in unsafe sleep environments. Read more →

Financial institutions are increasingly using chatbots, which put out human-like responses using computer programming, to communicate with customers to save money. Chatbots sometimes have human names and use popup features to encourage interaction. Some chatbots use more complex technologies such as “artificial intelligence” to respond to customers. Read more →

Another huge recall with dozens of injuries points out once again the importance of keeping up on product recalls. About 469,000 self-cleaning juicers are being recalled by Empower Brands in the United States and with an additional 10,900 recalled in Canada. The juicers can rupture during use. Read more →

More than three quarters of adults have used a payment app, called a P2P or peer-to-peer or person-to-person app. Widely used nonbank payment apps include PayPal, Venmo, and Cash App. The apps can be used on a computer or mobile device to send money to someone else without writing a check or handing over cash. Read more →