Stop using scooters whose battery was linked to a fire that killed two, safety agency recommends

It’s important to consumers to watch for announcements from the U.S. Consumer Product Safety Commission in addition to the agency’s recalls.

The CPSC is warning consumers about the risk of fire from Toos Elite 60-volt electric scooters after two people died in a fire tied to the scooter’s lithium-ion battery.

The scooters were sold under the brand-name “Zooz” and “Toos” only in Toos Urban Ride stores in New York and online at https://toos-e.com.

The warning comes after two people, including a 7-year-old, died in an apartment fire that local fire officials determined was caused by the lithium-ion battery in a Toos Elite 60-volt scooter, the CPSC said in a statement. The deaths occurred on April 10, 2023, in New York City.

The Toos Elite 60-volt scooter in the fatal fire incident was being charged by a 48-volt charger also sold by Toos. UL Solutions has issued a public notice about the 48-volt chargers because they have unauthorized UL certification marks.

The CPSC recommends that consumers stop using the Toos Elite 60-volt scooters regardless of the charger.

Toos Urban Ride has refused to conduct an acceptable recall with the CPSC, the agency said.

Zooz/Toos scooters said it disagrees with the commission’s warning, according to the CPSC announcement, stating that in the fire incident, the wrong voltage charger, 48-volts rather than 60-volts, was used to charge a 60-volt scooter.

In addition, the company asserts that the CPSC technical staff evaluated a Toos 60-volt scooter and “did not identify any apparent defects with the exemplar sample.”

The firm states that it proposed to CPSC a corrective action plan consisting of a free safety inspection through which it would check the scooter battery voltage and examine the scooter’s wiring and check for physical and water damage and make any necessary repairs.

The firm states that the CPSC rejected this offer.

The CPSC urges consumers to:

• Only use micromobility products that have been designed, manufactured, and certified to meet safety standards.

• Always be present when charging these products and only charge them with their supplied charger.

• Never charge batteries for micromobility products while sleeping.

• Never throw lithium batteries into the trash or general recycling. Instead, take them to your local battery recycler or hazardous waste collection center.

You can report incidents involving the Toos scooters or chargers, or any product, to the CPSC at www.SaferProducts.gov.