Segway recalls 220,000 scooters after folding mechanism injures 20 people
March 21, 2025
Segway, the company famous for its now discontinued two-wheeled personal transporter, began making scooters in 2018. Now, Segway-Ninebot is the leader in the global scooter market. Ninebot, a Chinese vehicle maker and rival, bought Segway in 2015.
Segway is recalling about 220,000 of its scooters because the folding mechanism can fail and cause the handlebars or stem to fold while the scooter is in use, posing a fall risk to consumers.
Segway has received 68 reports of folding mechanism failures, including 20 injuries to include abrasions, bruises, lacerations and broken bones.
The recall involves all Segway Ninebot Max G30P and Max G30LP KickScooters. The Max G30LP KickScooter is gray with yellow accents, and the Max G30P is black with yellow accents. The brand name “ninebot” appears on the foot platform and the top of the handlebars.
The scooters were sold at Best Buy, Costco, Walmart, Target, and Sam’s Club nationwide and online at Segway.com and Amazon.com from January 2020 through February 2025. The cost was between $600 and $1,000.
Consumers should immediately stop using the recalled scooters and contact Segway to determine whether the folding mechanism needs adjustment and to get a free maintenance kit, the company and U.S. Consumer Product Safety Commission advise. The kit includes tools and instructions for checking and tightening the mechanism.
For more information, call Segway at 800-914-6110, email [email protected], or visit https://service.segway.com/recall.
For details on other recalls, see www.recalls.gov.
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