Consumer Protection Feed

More than 8 million laundry and cleaning products are being recalled due to possible bacterial contamination

The recall of about 8 million The Laundress laundry and household cleaning products is the largest recall announced by the U.S. Consumer Product Safety Commission last week. Testing has identified bacteria in some of the recalled products, including those produced between January 2021 and September 2022. The recalled products can contain bacteria. Read more →


Watch out for credit card debt relief companies that will make your finances worse

For years, I had credit card debt. As a single woman, the expenses of running and maintaining a household, plus some travel to visit my daughter in Spain, were more than I could manage on my salary. However, when I paid off my house early, I was able to pay off my credit cards quickly. Read more →


Be sure to check to see if a car you’re planning to buy has a recall issue

If you’re going to buy a car, be sure to find out if it’s been part of a recall. Only 75 percent of vehicles involved in a recall are actually repaired, according to NHTSA. Car dealers and other companies that sell cars may not let you know about recalled cars that haven’t had repairs made.  Read more →


Don’t buy DockATot Deluxe+ infant loungers because infants have died in them

It’s important for parents, grandparents, and child care providers to keep up on the latest about infant loungers. Just because a product, especially one for baby sleep, is being sold doesn’t mean it’s safe. Dock-A-Tot recently received a violation notice from the CPSC for importing an infant sleeper that didn’t meet the agency’s new rule. Read more →


Google to pay more than $391 million over ‘crafty and deceptive’ location tracking practices

It’s great progress that 40 state attorneys general have reached a $391.5 million settlement with Google over its location tracking practices. The Big Four – Google, Amazon, Apple, and Facebook – have tremendous power over our personal information and more needs to be done to rein them in. Read more →


Recall of portable generator that amputated 24 fingers is reannounced

Among the biggest news from last week’s recalls is a portable generator that can amputate fingers. Generac and DR 6500 Watt and 8000 Watt portable generators have caused 37 injuries, 24 resulting in finger amputations and five in finger crushing, according to reports to Generac. Read more →


More than half a million Black+Decker garment steamers are being recalled after consumers are burned

Big product recalls from last week included an exploding aerosol air freshener for linens, an exercise bicycle with loose pedals, canvas shoes with toxic chemicals, and a garment cleaner that can cause burns. I’m sharing details about the largest one, the garment steamer that has burned 32 people. Read more →


Having problems canceling a service? Check out these tips

When I switched from Verizon to T-Mobile, it wasn’t a problem to cancel once I finally got the correct information on what to do. However, some consumers have found it difficult or nearly impossible to cancel a service because companies illegally trick or trap people who use their services. An example is the phone company Vonage. Read more →


New safety rules for window covering cords are badly needed to prevent child injuries and deaths, but people need to take action to replace existing hazards

Being a consumer and personal finance journalist has many rewards. However, the consumer safety part of it can be gut wrenching. Reading about how the intestines of kids can be sucked out by spa and swimming pool drains, how kids who slump over in an inclined sleeper can die from suffocation, and how kids can be crushed by dressers and TV is sickening. Read more →


Let the FTC know you’d like get information on funeral costs from funeral home websites

After a loved one dies, going  to a funeral home to make arrangements for a burial or cremation is difficult. Fortunately, in the 1980s I wrote an article on how to pick out funeral goods and services. I learned a lot. I did a survey after funeral directors in the area told me consumers weren’t having problems. Read more →