Consumer Protection Feed

New deadline to get a refund if you paid a scammer through Western Union

Refunds are still available to consumers who were tricked into wiring money to scammers through Western Union between January 1, 2004 and January 19, 2017. The deadline to file a claim has been extended. If you haven’t file a claim for a refund yet, you now have until Aug. 31 to file. Read more →


Solar-powered umbrellas sold at Costco are being recalled due to fire and burn risks

SunVilla Corp. is recalling about 400,000 10-foot Solar LED Market umbrellas in the United States and about 33,000 in Canada. The lithium-ion batteries in the umbrella’s solar panels can overheat, posing fire and burn hazards. The firm has received six reports of the lithium-ion batteries overheating. Read more →


FTC tells three companies they can’t void warranties or deny warranty service if others make repairs

When a consumer product goes bad – whether it’s a motor vehicle, home appliance, or something else – and it’s under warranty, you may want to take it to where you purchased it for repair. Or, you may choose an independent repair shop or a do-it-yourself solution. Read more →


Swinging hammock chairs are being recalled by ShelterLogic Group due to injury risk

ShelterLogic Group is recalling about 786,000 RIO-branded swinging hammock chairs. Improper insertion of the pins provided for assembly can cause the chair’s legs to collapse, posing an injury risk to the user. ShelterLogic Group has received 24 reports of incidents that resulted in injuries. Read more →


With injuries climbing, be cautious when using fireworks

Over the years, I’ve written many times about kids getting their hands blown off from fireworks. It’s already happened in my state this year. A 14-year-old lost his left hand and injured his other hand while reportedly playing with fireworks in Federal Way, Washington. A firework had blown up in the teen’s hand. Read more →


More than 600,000 ceramic tower heaters are being recalled due to fire and burn risks

Sienhua Group is recalling about 580,000 WarmWave and Hunter oscillating ceramic tower heaters in the United States and about 37,580 in Canada. The ceramic tower heater’s cord and plug can overheat when in use, posing fire and burn risks. The firm has received eight customer reports of fire at the plug or cord. Read more →


FTC needs to require funeral homes to post price information on their websites because only 18% offer price lists now, survey shows

Only a small number of funeral homes allow consumers to look at their price lists on their websites so they can compare prices. Just 191 of 1,046 funeral homes or 18 percent in a survey posted their prices online, according to a report by the Funeral Consumers Alliance and Consumer Federation of America. Read more →


About 1.5 million electrical panels are being recalled by Schneider Electric due to burn and fire risk

Schneider Electric is recalling about 1.4 million Square D QO Plug-on-Neutral load centers, also known as breaker boxes and electrical panels, in the United States and 289,000 in Canada. The electric panels can overheat, posing thermal burn and fire risks. The firm has received one report of an incident of a loose wire. Read more →


Don’t use infant rockers for sleep, safety agency warns after 14 deaths reported

The CPSC is warning consumers not to use infant rockers for sleep due to suffocation risk, after 14 deaths were reported in Fisher-Price and Kids2 infant rockers. At least 13 infants died between 2009 and 2021 in Fisher-Price rockers and at least one infant died in a Kids2 rocker in 2009. Read more →


Charles Schwab to pay $187 million for hiding robo-adviser costs

Charles Schwab Corp. will pay a record $187 million to settle charges that it didn’t tell clients about the hidden costs of its robo-advising product, which was allocating client funds in a way that would be less profitable for them. The cash in the portfolios would cause clients to make less money even while taking on the same amount of risk. Read more →