The Survive and Thrive Boomer Guide

Watch out for phony florists when you order flowers for Valentine’s Day

If you’re ordering flowers for Valentine’s Day, be careful you don’t fall for a scam as a last-minute shopper. 

The Better Business Bureau has received numerous reports from shoppers who turned to online florists for last-minute orders. They paid for a beautiful arrangement but ended up getting disappointing flowers – or nothing at all. 

How the scam works

Since you can’t get flowers locally, you try the internet. You enter your credit card information and delivery details.

From here, the scam can take a few different routes. Your flowers are delivered, but they don’t arrive on time, are damaged, or look nothing like the picture. Your attempts to get a full or partial refund go unanswered or are flatly refused. In other scams, your flowers are never delivered, and the online florist shop becomes unreachable. Other consumers have reported that after paying, they’re contacted by the florist shop and forced to upgrade their purchase, paying extra for something they don’t actually want to buy.

Facts and figures for the holidays 2019: Shopping

How are you doing with your holiday shopping? Have you overspent your budget? 

Consumers say they'll spend an average of $1,047.83 this holiday season, up 4 percent from the $1,007.24 they said they would spend last year, according to the National Retail Federation. Total spending is expected to reach between $727.9 billion and $730.7 billion. 

One in five Americans will owe holiday credit card debt into February, at least, according to a survey by WalletHub, a personal finance website. Fifty-eight percent will pay in full by the due date, 19 percent will pay in full by New Year's Day, and 12 percent will still have a holiday balance after January. 

Another WelletHub survey found the top two financial resolutions for 2020 are: (1) repay 20 percent of credit card debt, and (2) add one month’s pay to an emergency fund.

Here are other facts on holiday spending this year, according to the WalletHub survey: 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Return policies for 48 stores this holiday season

Not every gift is going to be perfect for its recipient. You may need to return some items after the present exchange.

Return policies

Stores have varying deadlines for returns. You need to know about them so you don’t try to return an item months later and find out you’ve missed the deadline.

Retailers often give consumers at least 30 days to return an item, and some allow more time. Certain stores give you 60 or 90 days, but there's usually a cutoff for getting cash back – after that, you’ll probably receive a gift card.

Some stores extend their return deadlines during the holiday season. Look for special return dates for purchases made in November and December. Apple, for example, usually gives you 14 days for returns. However, if you order your items online between Nov. 15 and Dec. 25, you’ll have until Jan. 8, 2020, to return them.

Receipts

Hopefully, your Christmas delivery will come with a receipt. Or, you’ll keep your receipt if you buy the gift in a store. If you don't have a receipt, you may be able to return an item and get store credit. However, some retailers will reject your return if you don’t have the receipt.

No returns

Retailer have varying policies, but really exclusive items, used items, and final sale products probably can’t be exchanged or returned. Remember to read the fine print or check the return policy before you ask for a return for these items.

Identification

Some retailers request a valid ID when you ask for a return. That’s because shoplifters are less likely to return an item for cash if they have to give their names. Plus, it helps retailers track irregular return patterns.

DealNews, a comparison shopping website, offers the following return policies for well-known stores:

Attorneys generals ask FTC to protect consumers from bogus ‘free trial offer’ deals

Twenty-three attorneys general urged the Federal Trade Commission Tuesday to adopt regulations to prevent consumers from being tricked by negative option marketing schemes. In a letter to the agency, they argue that the FTC should use its rulemaking authority to expand existing regulations. 

“We’re urging the FTC to take action and use its power to protect consumers from the harm of predatory marketers,” said New York Attorney General Letitia James.

With negative option marketing, a marketer makes an offer and the consumers’ silence or failure to respond is considered acceptance.

What to buy and not buy in December

Black Friday and Cyber Monday have come and gone, but there are still deals to be had. Watch the sales, and you can find bargains. However, there are some items you want to avoid buying in December. Here’s what Dealnews.com recommends you look for and avoid in December:

What to buy before Christmas

• DVDs and blu-rays
• Gift cards
• Jewelry
• Headphones

What to buy after Christmas

• Toys, but particularly video games
• Holiday decor

What not to buy in December

• Exercise equipment
• Bedding
• Winter clothing

For details, see “The Six Best Things to Buy in December (Including After Christmas Sales).”

Copyright 2019, Rita R. Robison, Consumer and Personal Finance Journalist

Tips for shopping on Cyber Monday

Cyber Monday has a reputation for being the leftovers from Black Friday. However, it can actually have the better deals. Americans spent an estimated 27 percent more money online on Cyber Monday than on Black Friday last year. One reason is probably it’s more convenient to order deals on Cyber Monday than fight the Black Friday crowds.

Tips for shopping on Cyber Monday include:

Make a plan. You need to have a holiday budget for spending. Don’t let possible deals on Cyber Monday lead you to overspent.

Do research. Know what the prices are for the items on your list. That way, you won’t be fooled by deals that really aren’t deals.

Shop smart this holiday season with these 10 tips

With Black Friday as just the beginning, retailers are flooding the airwaves, internet, and newspapers with “deals.” To help consumers get through the holiday spending season, Jack Gillis, executive director of the Consumer Federation of America, offers 10 tips top to help shoppers make good choices and keep from overspending.

1. Make a list: Decide how much you can spend this holiday and stick to it. When you make your list, include an amount for each person and, if you know what you’re getting them, what you expect to pay for the item. Adding your list up at the kitchen table can be an eye opener – so make adjustments early rather than when you’re running through the stores or typing on your keyboard. And when you’re shopping, keep a running total of your spending – it’s amazing how keeping tabs on your total will protect your wallet as it fills with receipts!

2. Shop around: You can easily save 10 percent, or considerably more, by comparing prices. When shopping around online, be sure you purchase from a secure site, review receipts for accuracy, and be mindful of shipping costs. If free shipping is available with a minimum purchase, be sure the additional items are really needed and don’t put you way over the “free shipping” requirement.

It’s Black Friday: Are you ready?

It’s estimated that 116 million people will be shopping on Black Friday, either in stores or online.

It’s the biggest shopping day of the year, and it can be a good day to find bargains if you’ve compared prices and done research on which stores are offering the best deals.

Another shopping tip is to make a holiday budget so you aren’t tempted by impulse items.

You also need to know which items – such as winter clothing, major appliances, and fitness equipment – shouldn’t be purchased on Black Friday because they’ll often be cheaper later.

What not to buy on Black Friday

In order to get the best deals on Black Friday, be sure to make a shopping plan in advance. In addition, you also need to know what not to buy on Black Friday. Not every deal is a good deal, even on the biggest sales holiday of the year. So, before you start shopping, check out the following list from Dealnews.com on what not to buy on Black Friday:

Winter clothing

There's a 15 percent tariff on many products imported from China, including most clothing and textiles. That means even the best deals will probably be more expensive than they were last year.

Winter apparel may be an even worse buy on Black Friday, as retailers won't start clearing out winter gear until late in the season. You'll likely see better sales for winter wear in January than November — but due to tariffs, you can still expect to pay a little more.

Best places to shop on Black Friday 2019

I gave up on Black Friday years ago. I went with my daughter in Sacramento. It was my idea to go to the mall and get some great deals. However, we didn’t do any research, so we didn’t “happen into” anything great. I told her on my next visits, I’d rather go for a hike than go shopping again.

However, you can score deals if plan ahead. See my article “Get Prepared for Black Friday With This Strategy Guide” for tips.

Another source of information is “2019’s Best Places to Shop on Black Friday” by Wallethub analysts.

The following is a list of the best places to shop for Black Friday: