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Fraud Feed

For eighth year, auto-related issues are the top complaint in consumer group’s survey

Not surprisingly, auto sales and repair issues continue to perplex consumers. The Consumer Federation of America released its annual report surveying consumer complaints made to 33 state and local government agencies across the country. Read more →

States announce $10.5 million settlement with wireless carriers over deceptive ads

Another industry is being exposed for years-long tricks it engaged in to fool consumers and make more money at their expense. Major U.S. wireless carriers agreed to a $10.25 million settlement Thursday after an industry-wide investigation by a coalition of 50 state attorneys general of misleading advertising practices.  Read more →

Student loan companies ignored student borrowers seeking payment relief, including during the pandemic, CFPB charges

Check out carefully any student loan servicer you’re considering using. There are some bad actors in the student loan business. For example, the Consumer Financial Protection Bureau Monday took action against the National Collegiate Student Loan Trusts and Pennsylvania Higher Education Assistance Agency for multi-year servicing failures. Read more →

Watch out for counterfeit Botox injections that are causing a botulism-like illness

Health agencies are investigating reports of harmful reactions in people who received injections of counterfeit or mishandled Botox. Consumers in California, Colorado, Florida, Illinois, Kentucky, Nebraska, New Jersey, New York, Tennessee, Texas, and Washington have reported harmful reactions after receiving Botox injections. Read more →

Labor Department finalizes rule tightening retirement savings advice

Millions of workers who are saving for retirement and rely on advice from professionals on how to invest their savings will be better protected under a new rule finalized Monday by the U.S. Department of Labor. The Retirement Security Rule, also called the Fiduciary Rule, updates the definition of an investment advice provider. Read more →

Watch out for mystery shopping scams that give you a fake check then ask you for gift cards payments

If you’re looking for a new job, getting paid to shop might sound like a good way to make money. Companies hire mystery shoppers to try products or services and share experiences about things like buying or returning something, or their overall customer experience. But while some mystery shopping jobs are legitimate, many aren’t. So how do you spot the scams? Read more →

Get tips on what money problems to avoid from financial agency’s list of 2023 complaints

It’s tough these days making money stretch in shifting economic times. Get help with smart money moves by taking a look at complaints filed with the CFPB for 2023. Last year, the CFPB sent more than 1.3 million complaints to over 3,400 companies for review and response, according to the agency’s “Consumer Response Annual Report.” Read more →

Deadline for many student borrowers to get loan forgiveness is coming up soon

The Biden administration is offering a temporary initiative for student loan borrowers hoping to get loan forgiveness. The deadline is April 30. Here are details from the Consumer Financial Protection Bureau: To get the most credit toward loan cancelation, borrowers with the federally managed loans listed below will need to consolidate them: Read more →

Watch out for video doorbells sold on Amazon that have serious security problems, Consumer Reports says

Video doorbells sold on digital marketplaces such as Amazon, Walmart, Temu, Sears, and Shein may have flaws, said Consumer Reports. As part of routine testing, it examined Eken and Tuck video doorbells that looked like the same product under different brand names. A deeper look by testing organization’s researchers revealed security vulnerabilities. Read more →

Don’t let scammers spoil your spring vacation

Winter is beginning to fade, and if you’re like me, you’re longing for spring and warm weather. When you’re planning a trip – whether it’s a spring break jaunt or another trip – you may be tempted to sign up an offer that looks like great deal. Unfortunately, scammers sometimes hide behind those offers. All they want is to steal your money. Read more →