A predatory debt collection operation is being shut down for harassing consumers. The operation was made up of several companies, including JPL Recovery Solutions, which used misleading and abusive tactics to collect millions of dollars from hundreds of thousands of customers.
Intuit has agreed to a $141 million settlement to resolve allegations by 51 attorneys general that it deceptively advertised its “free” online TurboTax products. Although 70 percent of taxpayers qualify for the IRS Free File Program, operated by Intuit and others, less than 3 percent of taxpayers used it to file their returns in 2020.
April is National Financial Literacy Month. It’s a great opportunity for consumers to check and promote their financial situation and skills. For people who have just started earning or have been earning for a long time, every day is a chance to reflect on spending and improve finances.
It’s difficult for families to make decisions about funeral arrangements fast when a loved one dies. Due to the pandemic or if they live far away, they may need to plan services by phone or online. When consumers ask for information by phone, the FTC’s Funeral Rule requires funeral providers give them accurate information.
MoneyGram, one of the largest money transfer companies in the U.S., held up funds and withheld refunds, the CFPB and New York Attorney General’s Office allege in a lawsuit. The company repeatedly violated consumer laws when it failed to deliver funds promptly to recipients abroad.
The Warrior Trading day trading investment scheme is being ordered by the FTC to stop making unrealistic claims of big gains to consumers. It alleges that the company and its CEO used those claims to convince consumers to pay hundreds of thousands of dollars for a system that failed for most customers.
Following the latest Consumer Price Index report showing that food costs went up 10 percent since last year, earnings information released by Albertsons Companies shows that it reported $1.6 billion in 2021 fiscal year income — a 90 percent increase from 2020 — after passing on increased costs to consumers.
Intuit Inc., the maker of the TurboTax tax filing software, is being charged with deceiving consumers with bogus advertisements pitching “free” tax filing that millions of consumers can’t use. The FTC also filed a federal district court lawsuit asking a court to order Intuit to halt its deceptive advertising immediately.
National Consumer Protection Week March 6-12 is a time to help people understand their consumer rights and avoid frauds and scams. The Federal Trade Commission leads the national outreach for the week of events. It’s focusing on how fraud affects every community.
Due to the war in Ukraine, consumers in the United States could experience impacts. They should be on the lookout for potential price gouging of fuel and other goods and services. And consumers should be aware that there may be cyberattacks.