Werner is recalling about 78,000 multi-purpose telescoping aluminum ladders. The ladders can break while being used by consumers, posing a fall hazard. The firm has received one report of a ladder breaking while in use, resulting in one injury to the left side and elbow of the consumer. This recall... Read more →

Problems with solar energy sales and used car leasing were flagged as issues to watch in the latest report from the annual consumer agency survey conducted by Consumer Federation of America and the North American Consumer Protection Investigators. Thirty-nine state and local consumer protection agencies from 23 states participated in... Read more →

Princess Cruise Lines has agreed to plead guilty to seven felony charges for illegally discharging oily waste into the sea and lying about it. It also will pay a $40 million penalty – the largest criminal penalty ever levied for deliberate vessel pollution, the U.S. Department of Justice said Thursday.... Read more →

Hospitals across the country have reduced deadly, but preventable, intravenous tube infections by 50 percent since 2008. In an investigation of nearly 2,000 hospitals, Consumer Reports examined the five-year track record of teaching hospitals to see which have successfully reduced these infections, and which haven’t. The report identifies the 31... Read more →

Recently, I bought a Cuisinart food processor at Macy’s. It was an impulse item, and unfortunately, it’s sitting in the garage because I don’t have much counter space, and it’s difficult to use. Over half of Americans have spent $100 or more on an impulse buy, 54 percent, according to... Read more →

I just got a tree cut down. Now I need to find a company to trim up my other trees and wash my roof. It’s important for consumers to find out as much as they can about companies before they hire them. Check out a company's complaint record with your... Read more →

It's fall, officially now, so if you're planning to hire people to help you get your home and yard ready for winter, be sure to ask for recommendations. It helps to get at least three. Other consumer advice I've given over the years is not to hire people who come... Read more →

Edwards and Interlogix are recalling about 141,000 ESL and Interlogix brand 400/500 series smoke detectors in United States and 13,000 in Canada. Radio frequency interference can cause the smoke detectors to fail to alert consumers of a fire, the companies and U.S. Consumer Product Safety Commission said. No incidents or... Read more →

By Paul Kazlov, Home Remodeling Writer Global Home Improvement Eco-friendly solutions are often thought of in terms of powering vehicles and cities with clean, renewable energy. This leaves many consumers thinking the ability to initiate change toward a greener future is out of their hands. However, with increasing trends that... Read more →

Winter is coming, so I’m on getting ready. My best consumer experience: Hiring a worker to clean my roof Last May, I had a new standing seam metal roof installed. My plan was to wash it from a ladder using a soft brush with an extending handle. However, I got... Read more →