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Telecommunications Feed

Ask for a supervisor when the customer service representative is terrible

Recently, when I looked at my Comcast bill, it said my monthly bill would be going up $22.60 a month. I was upset. My bill already is high. I pay about $200 for TV, internet, and landline. For years, I had argue with Comcast every couple of years when my contract expired. I had the bundle: $33 for TV, $33 for internet, and $33 for the landline. Read more →


Irritated over ‘junk’ fees? Let the FTC know the details

Junk fees – those hidden and bogus charges that have found their way into a wide variety of transactions – are on consumers’ minds. After receiving more than 12,000 comments about how these fees impact consumers and businesses, the FTC announced on Oct. 11, a proposed rule on deceptive fees. It's now looking for further feedback. Read more →


What to buy and not buy at Black Friday deals for 2023

Although Black Friday is a few weeks away, you can find lots of deals available so you can start comparing prices now. Like last year, the 2023 holiday sale season started early, with major retailers such as Amazon, Best Buy, and Target offering big sitewide events in early October. A difference is this year prices will remain steady through Black Friday. Read more →


What to buy and not buy in September

Unfortunately, September marks the end of summer, which is so sad. Many people, like me, aren’t fans of winter. However, in relation to sales, September is a good time to shop for deals, the Labor Day sales being one reason. Here are recommendations on the September sales from DealNews.com: Summer clothing – Deep discounts are expected. Read more →


What to buy and not buy in July 2023

It’s hard to believe that the July Fourth sales are coming up. It seems like the Memorial Day sales were just yesterday. July Fourth is a huge shopping holiday in the United States and marks the middle of summer. Look for the sales to begin far in advance of July Fourth. DealNews.com offers these tips for the July sales: Read more →


It’s National Consumer Protection Week

Things are busy, here in my corner of the USA. I’m behind in reporting on what’s happening for National Consumer Protection Week. A lot of my time has been taken up since the first of the year taking part in the Dean Ornish heart health program. It ends Wednesday. I’ll be reporting on its many benefits soon. Read more →


Shady Comcast salesman lies to try to get me into a yearly contract

A friend of mine recently received a $300 gift card under Comcast’s reward program. She thought she got it because she’s been a long-time customer. Since I’m a long-time Comcast customer, too, I thought it would be great to get $300 to spend, too. I went to the Comcast website and signed up for its rewards program. Read more →


Watch out for problems with peer-to-peer payment apps like Venmo and Zelle

I’ve written about it before, but it’s worth highlighting again. A Consumer Reports evaluation of peer-to-peer or P2P payment apps found that users could lose money to fraud or scams and face privacy risks because app providers may share their personal information widely and it’s difficult for users to delete their data. Read more →


If your flight is canceled by the airlines, ask for a refund

Unfortunately, I got caught up in the Southwest Airlines holiday flight cancellation debacle around Christmas. Scheduled to return home at 10:45 Monday Dec. 26, I was shocked when my daughter came in my room just as I finished dressing and began packing to go to the airport and said my flight had been canceled. Read more →


What are the best deals for Black Friday?

If you’re going to shop for deals on Black Friday – the sales are now available earlier, stick around longer, and are increasingly moving online – be sure to keep comparing prices. Sometimes prices are marked way up then marked way down. During my journalism career, I’ve written articles on items likely to be on sale each month during the year. Read more →