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Telecommunications Feed

It’s National Consumer Protection Week

Things are busy, here in my corner of the USA. I’m behind in reporting on what’s happening for National Consumer Protection Week. A lot of my time has been taken up since the first of the year taking part in the Dean Ornish heart health program. It ends Wednesday. I’ll be reporting on its many benefits soon. Read more →


Shady Comcast salesman lies to try to get me into a yearly contract

A friend of mine recently received a $300 gift card under Comcast’s reward program. She thought she got it because she’s been a long-time customer. Since I’m a long-time Comcast customer, too, I thought it would be great to get $300 to spend, too. I went to the Comcast website and signed up for its rewards program. Read more →


Watch out for problems with peer-to-peer payment apps like Venmo and Zelle

I’ve written about it before, but it’s worth highlighting again. A Consumer Reports evaluation of peer-to-peer or P2P payment apps found that users could lose money to fraud or scams and face privacy risks because app providers may share their personal information widely and it’s difficult for users to delete their data. Read more →


If your flight is canceled by the airlines, ask for a refund

Unfortunately, I got caught up in the Southwest Airlines holiday flight cancellation debacle around Christmas. Scheduled to return home at 10:45 Monday Dec. 26, I was shocked when my daughter came in my room just as I finished dressing and began packing to go to the airport and said my flight had been canceled. Read more →


What are the best deals for Black Friday?

If you’re going to shop for deals on Black Friday – the sales are now available earlier, stick around longer, and are increasingly moving online – be sure to keep comparing prices. Sometimes prices are marked way up then marked way down. During my journalism career, I’ve written articles on items likely to be on sale each month during the year. Read more →


Having problems canceling a service? Check out these tips

When I switched from Verizon to T-Mobile, it wasn’t a problem to cancel once I finally got the correct information on what to do. However, some consumers have found it difficult or nearly impossible to cancel a service because companies illegally trick or trap people who use their services. An example is the phone company Vonage. Read more →


Stackable chargers are being recalled by Hyper Products due to fire risk

It’s important to keep up with recalls. In the 1970s before the internet, I received notifications on recalled products in the mail from the U.S. Consumer Product Safety Commission because I was a newspaper consumer columnist. My former husband had purchased a shop light. Read more →


T-Mobile to pay $350 million to settle lawsuits over massive 2021 data breach

T-Mobile has entered into an agreement to settle a consolidated class action lawsuit on claims related to a 2021 cyberattack involving unauthorized access to the company’s systems, the company reported in a filing Friday with the Securities and Exchange Commission. Read more →